At Paphos Property Management We are committed to protecting your privacy and will handle your personal data in accordance with this Privacy Statement and our obligations under the EU General Data Protection Regulation and/or applicable local data protection regulations.

1. What is personal data and special categories of personal data?

Personal data means any information relating to an identified or identifiable natural person (“data subject”) such as your name, address, telephone number and email address.

Special categories of personal data is used to describe a subset of personal data which is considered more sensitive, and may include information such as race, origin, religion, sexual orientation, medical and health information and union memberships. 

2. What kind of personal data do we process about you?

2.1    General
We collect your personal data to provide services, applications, questionnaires, or marketing materials to you and/or to obtain services from you. 

The types of personal data that we may ask you to provide includes, but is not limited to, contact information (such as name, address, telephone number and email address), business related information, photos, videos and identification documents. We generally process personal data based on a legitimate business interest, a contractual basis or on your consent.

If we collect special categories of personal data (sensitive personal data) about you, we will ask for your explicit consent and inform you of the purpose for the processing.

We may ask you to provide us with personal data from time to time, including when you report a problem with our services and when we ask you to complete surveys, questionnaires and feedback forms that we use for quality monitoring, profiling and research purposes.

We retain the right to potentially withhold information or services if we are not able to identify you based on the information provided. Therefore, although it is your right to not provide us with the requested information, this may limit our ability to assist you or fulfill your requests. 2.2    Legislative and Regulatory requirements

We may also collect, process and transfer your personal data in order to comply with legislative and regulatory requirements. 

3. How do we collect your personal data?

We usually collect personal data directly from you (unless you otherwise provide your consent for us to obtain such data from third parties). We collect the personal data you give us through your use of our website, social media, during phone calls with our representatives, when we deliver and administer our services to you, and on forms or other correspondence completed by you. 

If we receive personal data about you that we have not requested, and which is not of relevance to the provision of our services or our need to obtain services from you, we will destroy or anonymise the data, unless otherwise required by law.

Cookies

When you visit our website, it will send a cookie to your device. This is a small piece of information stored on your hard drive which tells us that your computer has accessed our website. The cookie will not be able to directly identify you. If you do not want to use cookies, you can set your browser to reject them. We will process your personal information with regard to how you use our website and we use cookies to collect data from our website for the purpose and based on our legitimate interest to help us understand which of our pages are most popular and when the peak usage times are, along with other information about Internet Protocol (IP) addresses, referring website addresses, application activity logs and error logs that helps us improve the content and make the navigation of our website easier.
Paphos Property Management uses Google Analytics or similar tools to obtain trend information about users interactions with our website, for system administration purposes and to identify problems and improve the website. Google Analytics uses first-party cookies to report on visitor interactions. These cookies are used to store information, such as what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. For further information about Google Analytics, and for links to Google’s Privacy Policy and an opt-out tool for Google Analytics, go to http://www.google.com/intl/en/analytics/privacyoverview.html.
No cookies controlled by Paphos Property Management will be placed on your device unless you consent to it. You can choose a setting in the browser which allows the storage of cookies conditional upon consent. If you only want to accept the cookies of Paphos Property Management but not the cookies from our service providers and partners, you can select the setting “Block third-party cookies” in the browser. Generally, there will be a display via the Help function in the menu list of the web browser telling how to reject new cookies and disable ones already received. Find detailed instructions on how to remove cookies here: Deleting cookies in Internet Explorer
Deleting cookies in Google Chrome
Deleting cookies in Safari
Deleting cookies in Mozilla FirefoxBelow is a list of the third-party cookies that Paphos Property Management may use on our website. By using our website you agree that Paphos Property Management may place these types of cookies on your device.

Links

Our website may contain links to third party websites. Please note that the terms of this Paphos Property Management Global Privacy Statement do not apply to external websites. If you wish to find out how a third party handles your personal data, you will need to refer to their Privacy Statements.

4. How do we use your personal data?

We process your personal data in order to: 1. comply with the law, as well as anything that we are required or authorised by law to do; 2. manage our relationship with you; 3. resolve any legal and/or commercial complaints or issues; 4. facilitate our business operations, including performing other functions and activities relating to the business of Paphos Property Management and improve our services.

Generally, we will not use or exchange your personal data for other purposes than those set out in this Privacy Statement, or those purposes which have been specifically disclosed to you. Please note that you may withdraw your consent to our processing of your personal data at any time, but this will not impact the legality of any processing completed prior to the revocation.

5. Do we disclose personal data to third parties?

We may share your personal data, for any of the reasons mentioned above, with third parties. Such third parties include: other corporate entities, agents, external advisors, our external service providers and contractors (such as any mail provider, commercial agent or support services), government agencies including law enforcement, regulatory and dispute resolution bodies (or any other body to whom disclosure is required by law or court/ tribunal order), and any other person or entity to whom disclosure is authorised by you. 

We will only share special categories of information concerning you with: Paphos Property Management, our employees; government or regulatory authorities (including law enforcement bodies, tribunals and courts), where required or permitted by law; and other persons as permitted by law.

When we disclose your data to a third party that is processing personal data on our behalf, we take all reasonable steps to ensure that those third parties are bound by confidentiality and legal obligations with respect to the protection of your personal data. The potential disclosure of your personal data is conducted in compliance with legal requirements. This means that such processing is guarded by data processor agreements, to ensure that personal data is not processed for other purposes than tho